Best suitable for: Scale-ups, Enterprises
Brief description: Imaginary Cloud designs scalable technology, and their proprietary development processes guarantee reliable, user-centred solutions that drive seamless digital transformation for Enterprise and Scale-up companies.
They are passionate about helping organisations scale, having worked with a wide range of customers. They have received numerous honours over the previous 13 years, including Top 100 Fastest Growing Companies, Top 1000 Global Companies in 2020 & 2021, UK Top B2B Company in 2021 & 2022, and Europe Best Workplace® 2022.
Services: Product ideation: Digital Transformation, Digital Acceleration, Scoping sessions, Product Design Process, MVP. Product development: Web & Mobile development, Artificial Intelligence, UX/UI Design. Product improvement: Code Audit, UX Audit.
Technologies: React, Next.JS, Angular, Due, Webflow, Ruby on Rails, Node, Python, Rails, Django, React Native, Flutter, AWS, Azure, Google Cloud
Key clients: Nokia, Sage, Ernst & Young, BNP Paribas, TravelWiFi, JingaLife, Elsa, Trust Portal, Remax, Environment Intelect
Reviews: 4.9 stars on Clutch from 34 reviews
Feedback: "They always deliver on time and are very responsive to changes in scope"; "The team delivered on time and within budget, ultimately helping accelerate the overall process. Moreover, their team members were outstanding"; "We've worked with several developers, but Imaginary Cloud is the only partner that does what they say they'll do."
Methodology: Agile
Location: London, United Kingdom
Company size: 50 - 249
Founded in: 2010
Price range: $50 - $99 / hr
Culture and values: Highly process-oriented, technical excellence, work with the 1% best-in-class Europe-based developers with years of experience across different industries; digital acceleration with a lean mindset; full transparency: they provide transparent and clear communication, project management, and budgeting; they take strong ownership of the projects they work on, meaning you can expect a business partner ready to help you every step of the way.
Find out Imaginary Cloud software development service and send a message if you want to talk about your project.
Brief description: Their purpose is to empower and improve the lives of billions of users through profound technological solutions. They ask you to Think Big and join this movement as clients or partners.
Developers Dev combines their technical expertise, domain knowledge, and tried-and-true quality standards to provide solutions that help their clients achieve their business goals.
Their most valuable assets are their extremely driven and dedicated personnel, who are also quite professional. Their 1000+ professionals have a combination of multi-platform abilities and considerable industry expertise, which has prepared them to manage complex international assignments.
Services: CMS Solutions, ERP and CRM Solution, E-commerce Solution, Software Development, Mobile App Development, Front-End & Back-End Development, UI/UX Design
Key clients: eBay, Sprint, Mannatech, Nokia
Reviews: 5.0 stars on Clutch from 39 reviews
Feedback: “Their reactivity and flexibility shine out", “I had a really positive experience working with Developers Dev", “They've done a great job.”
Location: San Jose, CA, United States. Development team: India
Company size: 1000 - 9999
Founded in: 2005
Price range: < $25 / hr
Brief description: CyberDuo provides a full range of Microsoft Cloud and cybersecurity services. They have a staff of highly qualified and certified engineers who have extensive understanding of the most innovative, secure, and dependable technology.
With response times and customer satisfaction far exceeding industry averages, their completely managed services give clients peace of mind knowing their data and systems are secure, operational, and high-performing.
Services: Managed IT Services, Managed Security, Cloud Solutions and Security, Penetration Testing, and Vulnerability management
Key clients: Disney
Reviews: 5.0 stars on Clutch from 34 reviews
Feedback: “The personal touch is what sets CyberDuo apart from other managed service providers I've worked with", “They’re always willing to assist us with our issues and provide cost-effective solutions", “CyberDuo is trustworthy — we feel safe with them.”
Location: Glendale, CA, United States
Company size: 250 - 999
Founded in: 2008
Price range: $200 - $300 / hr
Brief description: Cloudflex is a company where performance, client satisfaction, and end-product quality are always prioritised before project paperwork!
They assist in the development of digital goods for both startups and established businesses. Their focus is on the creation from scratch to launch of complicated systems with multiple components.
Services: Data science/AI systems development, Mobile apps development, Web App Development, Support technical part of ongoing business, Discovery Stage (Business analysis), UX/UI Design, Custom Software Development, Staff Augmentation
Key clients: Yaza
Reviews: 5.0 stars on Clutch from 22 reviews
Feedback: “CloudFlex has various capabilities, so we don't need to hire multiple vendors", “They had a deeper well of knowledge than most people I’d spoken with in this space", “CloudFlex went above and beyond our expectations.”
Location: London, United Kingdom. Development team: Ukraine
Company size: 10 - 49
Founded in: 2018
Price range: $25 - $49 / h
Brief description: RiseApps is a full-cycle end-to-end product development company that supports industry-wide startups, SMEs, and enterprise-level vendors in delivering tailored solutions from scratch or evolving existing products to improve product-market fit through new functionality, scaled infrastructure, and improved scalability.
Services: Custom Software Development, Development Team Augmentation, AI & ML Engineering, Product Re-Engineering & Support, Product Consulting & Audit
Key clients: Nikon, Fit20, Viemed, Virgin Trains, Bolt
Reviews: 4.9 stars on Clutch from 54 reviews
Feedback: “They seamlessly integrated into our team", “They were highly responsive to our needs", “They were working according to the timeline, delivering high-quality code, and proposing improvements.”
Location: Lake Mary, United States. Development team: Estonia.
Company size: 50 - 249
Founded in: 2016
Price range: $25 - $49 / hr
Brief description: TechMD is an award-winning IT solutions provider that offers cloud computing, cybersecurity, strategic consulting, and infrastructure management. They specialise in designing optimised cloud solutions and are dedicated to bringing enterprise-level efficiency, scalability, and security to small and medium-sized enterprises.
Services: Managed IT Services, Managed Cybersecurity, Modern Office, IT Consulting, Managed Print, Unified Communications
Key clients: Newport Pacific Capital
Reviews: 4.9 stars on Clutch from 41 reviews
Feedback: “I'm impressed with TechMD's ability to be receptive and understanding", “Trust the skills of TechMD’s technicians — they’re very knowledgeable and well-trained", “They’ve gone above and beyond my expectations.”
Location: Endicott, NY, United States
Company size: 250 - 999
Founded in: 1989
Price range: $150 - $199 / hr
Brief description: 3 Sided Cube is a trusted technology partner for world-changing groups on a mission to use technology to improve the lives of millions of people.
Their partners' goods have reached communities in over 87 countries and have received over 100 million downloads worldwide. They have also received various prizes for their work, including a Lovie, Digital Impact, and multiple Webbys.
Their team works with impact-driven companies at all stages of the project lifecycle, including product scoping, user testing, design and UX, build, launch, and continuing support.
Services: iOS, Android, ReactNative app development; Web app & website development; Voice & Alexa Skill development, Bot & AI development; UI/UX app & web design; Mobile strategy; Prototyping & concept development; Product & software design
Key clients: American Red Cross, UNHCR, Global Forest Watch, UNESCO, World Resources Institute, LUSH, Global Commons Alliance, British Red Cross
Reviews: 4.9 stars on Clutch from 40 reviews
Feedback: “3 SIDED CUBE is always highly communicative and delivers things when they say they will", “They're a passionate, enthusiastic, and young team", “We had confidence that their work would make sense from every perspective.”
Location: Washington, DC, United States
Company size: 50 - 249
Founded in: 2009
Price range: $100 - $149 / hr
Brief description: At Integris, they are bringing together some of the best-managed IT service providers in a robust nationwide network. They are able to provide small and medium-sized organisations with the best in local, onsite service and strategic assistance, while also supporting them with a national network of 24/7 service desk coverage, cybersecurity monitoring, and compliance services headed by our CISO team.
Services: Managed IT Services, Cybersecurity, IT Consulting, Cloud Services, Network Connectivity
Key clients: Fitness & Wellness
Reviews: 4.9 stars on Clutch from 25 reviews
Feedback: “They’re heavily geared towards helping their customers to improve their situations", “They’re dedicated to solving our problems", “Overall, the knowledge they’ve acquired over the years is outstanding.”
Location: East Windsor, NJ, United States
Company size: 250 - 999
Founded in: 2021
Price range: $150 - $199 / hr
Brief description: BetterWorld provides voice, data, and IT solutions that enable organisations of all sizes to securely communicate and collaborate.
They collaborate with you to design and deploy best-in-class managed solutions, with a single point of contact for support.
Services: Managed Services, Cybersecurity, and Professional Services.
Key clients: Mother McAuley Liberal Arts High School
Reviews: 4.9 stars on Clutch from 22 reviews
Feedback: “Reaching BetterWorld Technology is easy for all our staff", “The workflow is collaborative, effective, and timely", “In most cases I would expect a lesser service, but the opposite is true. I don't know how they do it!”
Location: Naperville, IL, United States
Company size: 10 - 49
Founded in: 2003
Price range: $150 - $199 / hr
Brief description: IT Path Solutions is a leading technology consulting and solution development company with offices in the United States, the United Kingdom, and India.
They are global innovation partners who have pioneered services over the last decade, successfully working with 29+ countries, 3700+ projects, and 219+ clients across 19+ business verticals.
Services: Custom Web & Mobile App Development, Startup & Enterprise Product Engineering, AI, IoT & Blockchain Apps, Cloud Consulting & Migration
Key clients: Digital Civic- E Citizen
Reviews: 4.8 stars on Clutch from 27 reviews
Feedback: “I liked that they were responsive enough at our convenient time", “The workflow is collaborative, effective, and timely”, “They’re quick in completing their tasks”, “We loved their support even on the changes I required, and nothing was any trouble at all.”
Location: Harrow, United Kingdom. Development team: India
Company size: 50 - 249
Founded in: 2012
Price range: < $25 / hr
Choosing the right managed service provider (MSP) is critical for your business's success. Here's a detailed checklist to help you make an informed decision:
Choosing the right MSP is essential for maintaining and enhancing your IT infrastructure. Here are the key factors you should consider to ensure you make the best choice for your business:
Technical expertise is one of the most critical factors when choosing a managed service provider (MSP). An MSP's technical capabilities directly impact the quality and reliability of the services you receive. Here's a breakdown of the key aspects to consider.
Experience in your specific industry is vital. An MSP that has successfully managed IT services for similar companies is more likely to understand your unique challenges and requirements.
Look for detailed case studies and testimonials highlighting their experience in your sector. This can provide insights into their problem-solving abilities and effectiveness in real-world scenarios.
Technology evolves rapidly, and so should your MSP's skills. Ensure the provider invests in continuous training and development for its staff. This commitment to ongoing education ensures that the MSP's team stays ahead of technological advancements and can implement the latest solutions effectively.
The MSP should use state-of-the-art tools and platforms to manage and monitor your IT infrastructure. Advanced tools for network monitoring, cybersecurity, data analytics, and automation can significantly enhance service delivery and operational efficiency.
For instance, MSPs that use Security Information and Event Management (SIEM) tools can provide real-time analysis of security alerts generated by applications and network hardware.
Look for an MSP that demonstrates a proactive approach to problem-solving and innovation. They should resolve issues quickly, anticipate potential problems, and implement preventive measures. Additionally, an innovative MSP will continuously seek to improve their service offerings and adopt new technologies that can benefit your business.
When selecting a managed service provider, it's critical to ensure they implement comprehensive security protocols to safeguard against cyber threats and data breaches. Here's a detailed look at the key security measures to consider.
An effective MSP should use advanced threat detection and prevention systems to identify and mitigate potential security risks before they cause harm.
This includes:
Data encryption is fundamental in protecting sensitive information from unauthorised access. An MSP should offer strong encryption protocols for data at rest and in transit.
Continuous security audits and penetration testing are essential to identify and address vulnerabilities within the IT infrastructure.
Scalability is crucial when selecting an IT managed service provider. As your business grows, your IT needs will inevitably change, and your MSP must be able to accommodate these changes seamlessly. Here's a detailed exploration of what scalability entails and why it's essential.
An MSP should offer flexible service models that adapt to your changing business needs. This includes options for scaling services up or down based on demand.
An MSP should be capable of managing scalable infrastructure and resources to support your business growth.
Your MSP should be able to integrate new technologies and platforms as they become relevant to your business.
As your business grows, so do your cybersecurity needs. An MSP must provide scalable security solutions to protect your expanding IT environment.
Service Level Agreements are critical in defining the expectations and responsibilities between you and your managed service provider. They outline the performance metrics, response times, and penalties for not meeting agreed-upon standards. Here's an in-depth look at the key components of SLAs and why they are essential.
SLAs should clearly define all services provided, including performance metrics that you will use to measure the MSP's performance. This includes uptime guarantees, response times, and resolution times.
SLAs must outline the performance and availability standards for the services provided. This ensures that the MSP is accountable for delivering consistent and reliable service.
SLAs should not be static documents. Regular reviews and updates ensure the SLA remains relevant and reflects any changes in business needs or technology.
Effective communication and transparency are vital components of a successful SLA. The MSP should provide regular reports on performance metrics and any incidents or outages.
Transparent pricing helps avoid unexpected costs and allows you to budget effectively for IT services. Here's an in-depth look at the critical aspects of pricing and cost transparency.
An MSP should offer clear and straightforward pricing models. Standard models include monthly subscriptions, per-device pricing, and tiered plans.
A transparent MSP should provide a detailed breakdown of costs, including any potential additional fees. This helps you understand what you are paying for and avoid hidden costs.
Consider the MSP's overall value proposition, not just the cost. While a lower price might seem attractive, weighing this against the quality and range of services is crucial.
Pricing models should be flexible enough to accommodate changes in your business needs. This includes scaling up or down without incurring prohibitive costs.
The right MSP should leverage advanced technologies to enhance service delivery, ensure security, and drive innovation. Here's a detailed exploration of what to consider.
An MSP should employ advanced security technologies to protect your IT environment from cyber threats.
Automation and AI can significantly improve the efficiency and effectiveness of IT services. MSPs should integrate these technologies into their service offerings.
An MSP should be able to integrate seamlessly with your existing systems and technologies, ensuring smooth operations and minimal disruptions.
An MSP should continuously innovate and adopt new technologies to stay ahead of industry trends and provide cutting-edge solutions to their clients.
Evaluating client references and reviews is crucial when selecting a managed service provider. These references provide firsthand insights into the MSP's performance, reliability, and customer satisfaction. Here's an in-depth look at the key components of assessing client references and reviews.
Client references offer direct testimonials from other businesses that have worked with the MSP. These references can provide valuable information about the provider's strengths and weaknesses.
Online reviews and platform ratings provide additional perspectives on the MSP's performance.
Awards and recognitions from industry bodies can endorse the MSP's capabilities and reliability.
Client testimonials on the MSP's website can provide curated insights into the provider's strengths. However, it's essential to approach these testimonials critically.
Partnering with an MSP offers numerous advantages that can significantly enhance your business operations. The benefits are substantial, from cost savings to improved security and access to expert knowledge. Here's a detailed look at the key benefits of collaborating with an MSP.
One of the primary benefits of partnering with an MSP is the potential for significant cost savings. By outsourcing IT services, businesses can reduce their operational costs and avoid the expenses associated with hiring and training in-house staff.
MSPs provide access to a wide range of technical expertise and the latest technologies, which can be difficult and costly to maintain in-house.
Security is a top concern for businesses of all sizes. MSPs offer advanced security solutions and ensure compliance with industry regulations.
By outsourcing routine IT tasks to an MSP, businesses can focus on their core activities, leading to increased productivity and efficiency.
MSPs offer scalable solutions that can grow with your business, providing the flexibility to adjust services as your needs change.
MSPs manage your current IT needs and help plan for the future, ensuring your IT strategy aligns with your business goals.
We have considered Clutch to build this leaderboard since Clutch is a company that helps businesses find the best service providers for their needs through study and reviews. They offer verified client reviews and ratings, as well as in-depth study and analysis on companies in many different fields, such as web app development, marketing, design, and more. Clutch's goal is to help businesses choose service providers based on good information and to help service providers show off their skills and get noticed for their work.
The companies part of this leaderboard meet the following requirements:
This information is not sponsorship and is based on our own analysis.
Choosing the right managed service provider (MSP) is a critical decision that can significantly impact your business's efficiency, security, and growth. A structured approach ensures you make an informed choice that aligns with your business goals. Here's a step-by-step guide to help you navigate the process:
Start by clearly defining your business's IT requirements and objectives. Understanding what you need from an MSP is crucial for finding a provider to meet those needs effectively.
Conduct thorough research to identify potential MSPs. Look for providers with a strong track record, relevant expertise, and positive client feedback.
Reach out to your shortlisted MSPs and request detailed proposals. This will help you compare their offerings, pricing, and approach to managing your IT needs.
Carefully evaluate the proposals based on several criteria to ensure the MSP meets your needs.
Interview potential MSPs to better understand their approach, culture, and how they plan to meet your needs.
Contact current or past clients of the MSP to get firsthand feedback on their experience.
Once you've selected an MSP, negotiate the terms of the contract to ensure it aligns with your business needs and budget.
After thorough evaluation and negotiations, choose the MSP that best meets your requirements.
Choosing the right managed service provider is a critical decision that can significantly influence your business's efficiency, security, and growth. Evaluating potential MSPs can ensure a partnership that aligns with your strategic goals. This careful selection process will enhance your IT operations and support your broader business objectives.
If you're ready to find an MSP that aligns with your goals and drives your business forward, we are here to help. Contact our Imaginary Cloud team today to discuss your needs and explore how our services can make your IT infrastructure robust, secure, and efficient. Let's work together to achieve your business's full potential.
Content writer with a big curiosity about the impact of technology on society. Always surrounded by books and music.
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