What is the Google Design Sprint?
The Google Design Sprint (GDS) was developed at GV, formerly Google Ventures, the venture firm that provides seed, venture and growth-stage funding to technology companies. It gathers business strategy, innovation, behavioural science and design thinking into a single approach a team can run in a week. The definitive account is the book Sprint, by Jake Knapp with John Zeratsky and Braden Kowitz, which remains the primary source worth reading before you run one.
The process takes Design Thinking, understanding the user, framing the problem and testing solutions before committing to one, as its base, then chases insight through fast solutions, prototyping and user testing. Five phases, each roughly one to eight hours.
1. Understand. The goal is shared knowledge, so the team can spot the business problem together. You bring everyone in and unpack what they already know through lightning talks, short ten to fifteen minute briefings on business goals, insights from user research, an overview of competitors, and technical opportunities. Note what this day is not. It unpacks knowledge the team already holds. If that knowledge does not exist yet, one morning of lightning talks will not create it.
2. Sketch. An individual effort. Everyone produces a detailed solution, usually on paper, because paper is quick and changing it costs nothing, and it lets the whole team take part, even people who have never opened a wireframing tool. For large, complex problems it can help to break the problem into chunks and give each person one. The aim is volume: get as many ideas down as possible.
3. Decide. This is about which idea goes through to the prototype, and about where your solutions might conflict with your objectives and abilities. Start by listing your assumptions about budget, users, technology capacity and business drivers. Then review each idea against the conflicts it creates. The infeasible ones come out, leaving the best to build into a storyboard that shows each interaction step by step. That storyboard becomes the specification for your prototype.
4. Prototype. One day to build something your users can test. Use whatever you are comfortable with: cardboard, glue and colour to build it physically, or sketch it digitally.
5. Validate. On day four or five, bring in a group of end users to test the prototype, and make sure the whole team observes how they interact with it, live or on recordings. Bringing in experts and stakeholders to review helps too. The sprint is linear, but you are encouraged to revise and re-run based on what the first one teaches you.